Due to the COVID-19 pandemic and to comply with government guidelines we have bought some new rules in for guests staying at 1 The Mallows.

Check in has been moved back to 5pm and checkin has been bought forward to 9am. This allows the cleaners more time to ensure the property is safe for incoming guests.

To reduce the risk of contamination we now ask all guests to strip all of the beds including mattress and pillow protectors and place the bedding, along with all towels, into the blue laundry bags provided in the hallway cupboard. Please remember to include all of the hand towels, tea towels and dish clothes.

All of the rubbish needs to be bagged and placed in the grey bins, don’t forget to empty to bins in the bathrooms before leaving the property. The recycling needs to be sorted into the appropriate bags and placed in the shelter outside the side gate.

We ask all guests to ensure all of the cupboards have been emptied including the fridge and freezer, placing any unwanted items in a bag in the grey bin.

Dog owners – all dog waste must be bagged and then placed into a black bin bag and placed within the grey bin. All dog mess must be removed from the garden or a fine will be issued from our maintenance company and passed onto yourselves.

If you have any questions, please call.

We have removed many items from the property to avoid contamination, this includes kitchen items such as salt and pepper shakers, foil, cling film and extra tableware and crockery.

Other items that have been removed for your safety are games, soft furnishings and books. We will restore these items when it is considered safe.

In the garage we have left beach toys, wetsuits, wet shoes, garden furniture and bodyboards for you use. These are NOT cleaned in between guests and are used at your own risk. We suggest that you clean them before using and ask that all wetsuits are rinsed after use and hung up to dry on the rack.